FAQs

Airline Travel
Guidelines for airline treatment of lithium battery-powered electronic devices in passenger baggage are issued by the International Air Transport Associatio...
Fri, 4 May, 2018 at 5:42 PM
Features of the Riptide's Remote
The Riptide R1's Remote includes: Three Rider Modes - Beginner, Intermediate and Advanced - are selectable on-the-fly Reverse with Smart Activati...
Thu, 2 Aug, 2018 at 10:24 AM
Differences Between R1 and R1 Elite
The R1 comes with 83mm Blue Wheels these lead to faster acceleration, deceleration, and hill climbing. The board has a top speed of 18mph and a range of 7 m...
Wed, 30 May, 2018 at 2:05 PM
What kind of battery does the Riptide have?
The battery is 6S3P (21.6v nominal / 25.2v max, 4.5Ah total) lithium ion 18650 rated at 8C max continuous discharge.  BMS is 30A continuous / 60A peak, with...
Sat, 24 Feb, 2018 at 6:27 PM
How should I store my board to protect the battery?
It is best to store at 30% to 50% charge, and keep it at moderate temperature. If storing for extended periods of time (>1 month), it is best practice to...
Thu, 26 Apr, 2018 at 6:08 PM
What type of motors does the Riptide have?
The Riptide has dual belt drive motors capable of 1800 watts of peak power. These are brushless, sensorless DC motors, similar to what you’d find on a DJI d...
Sat, 24 Feb, 2018 at 6:27 PM
Does the Riptide have regenerative braking?
The Riptide employs multiple types of braking technologies that allow it to smoothly and quickly slow down and come to a complete stop.  This includes integ...
Sun, 29 Jul, 2018 at 11:11 PM
What is the warranty?
Limited Warranty RideRiptide warrants to buyer that, for a period of ninety (90) days from the date of shipment of the Board, the Board shall be free from ...
Tue, 31 Jul, 2018 at 3:18 PM
Do you ship Internationally?
We currently ship to: Australia Canada European Union Mexico Singapore United States If you are interested in a Riptide R1 and your country is ...
Sat, 14 Apr, 2018 at 8:13 PM
Is the Riptide waterproof?
The board is not waterproof. We’ve made several design decisions to make it as water resistant as possible. You can ride through irrigation runoff or the oc...
Sat, 24 Feb, 2018 at 6:28 PM