You can contact us at info@rideriptide.com, please use the information below to include a video.


If you don't know the name of a part please use our Visual Glossary.


If your board is having an issue it is very helpful if you send pictures or a video showing the issue. If you do not include one we'll likely ask for one, so you can skip that step by including one in the first place.


Our support team works Monday - Friday and our goal is to respond to each message within 1-2 business days.